Cookie Policy
Last updated: August 28, 2026
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the site to remember your actions and preferences (such as language, font size, and other display preferences) during a period of time, so you don't have to configure them again each time you visit the site or browse its pages.
2. Legal Framework
In Chile, the use of cookies is regulated by Chilean Law No. 19.628 on Protection of Private Life and Law No. 19.496 on Consumer Rights Protection. In accordance with these regulations, we inform you about the cookies we use and offer you the option to manage your preferences.
3. Types of Cookies We Use
Our website uses the following types of cookies:
3.1 Essential Cookies
These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set only in response to actions you take that amount to a service request, such as setting your privacy preferences, logging in, or filling out forms.
3.2 Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve site performance. They help us know which pages are the most and least popular and see how visitors navigate the site.
3.3 Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
3.4 Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use services from:
- Google Analytics: To analyze website usage.
- Intercom: For the customer support chat.
- Stripe: For secure payment processing.
5. How to Manage Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and configure most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences each time you visit a site, and some services and features may not work.
To manage cookies in your browser, follow these links:
6. Cookie Details Table
| Name | Type | Duration | Purpose |
|---|---|---|---|
| session_id | Essential | Session | Maintain user session |
| preferences | Functionality | 1 year | Store user preferences |
| _ga | Performance | 2 years | Google Analytics - User identification |
| _gid | Performance | 24 hours | Google Analytics - Session identification |
7. Similar Technologies
In addition to cookies, we may use other similar technologies such as:
- Web beacons: Small images that allow us to know if certain content has been accessed.
- Local storage: Data stored locally in your browser.
- Session storage: Temporary data that is deleted when closing the browser.
8. Policy Updates
We may update this Cookie Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We recommend visiting this page regularly to stay informed about our use of cookies.
9. Contact
If you have questions about our use of cookies, you can contact us at:
- Email: privacidad@gema.cl
10. Related Links
For more information about how we protect your data, please see: